FAQs

Frequently Asked Questions

  • What does West Coast Stair Co. specialize in?

    West Coast Stair Co. specializes in custom-built staircases, handrails, banisters, and architectural stair systems for luxury homes in the Seattle, Bellevue, and Pacific Northwest region. Since 1980, the company has focused on handcrafted stair solutions that combine fine woodworking, structural precision, and custom design—not mass-produced catalog parts.

  • Does West Coast Stair Co. build custom staircases for remodels and new construction?

    Yes. West Coast Stair Co. works on both remodels and new construction projects. For new builds, the team can review architectural drawings or CAD plans to understand structural requirements. For remodels, they can evaluate the existing space, photos, and design goals to develop the right custom stair solution.


  • What areas does West Coast Stair Co. serve?

    West Coast Stair Co. serves Bellevue, Seattle, Renton, and the greater Pacific Northwest region. The company has an admin office in Bellevue and a fabrication shop in Renton, allowing it to support custom staircase projects throughout the local luxury residential market.

  • Why choose West Coast Stair Co. instead of a standard stair supplier?

    Homeowners and builders choose West Coast Stair Co. because every staircase is custom designed and handcrafted by skilled artisans. Unlike large suppliers that rely on mass-produced parts, West Coast Stair Co. builds each component by hand for a precise fit, elevated design, and long-lasting quality. Customer reviews also highlight Jim Pittman’s craftsmanship, communication, professionalism, and on-time delivery.

  • How does the custom stair design process work?

    West Coast Stair Co. follows a 5-step consulting process: discovery, project documentation, site evaluation, material selection, and personalized estimating. The process begins with understanding the client’s style and vision, then reviewing plans or photos, evaluating the space, selecting materials such as wood species and handrail profiles, and preparing a detailed estimate and timeline.